Incoming memos

The Incoming Memos module tracks products borrowed from suppliers on consignment. When a supplier sends items for evaluation, you create an incoming memo to record what was received. You then decide for each item whether to keep it (add to your regular stock) or return it to the supplier.

Creating an incoming memo

Navigate to Stock ‣ Incoming memos and click Create incoming memo. Fill in:

  • Supplier: The supplier sending the items

  • Storage: The location where the items will be stored

  • Return deadline: Optional date by which items must be returned

  • Supplier reference: The supplier’s own reference number

  • Notes: Any additional information

Adding items

On the detail page, click Add memo item to add products. Each item is added with a quantity. When an item is added, it is recorded as consignment inventory — tracked separately from your regular stock so you always know which items are borrowed.

Making decisions

For each item, click Decide to open a form where you specify:

  • Quantity to keep: These items are moved from consignment inventory to your regular stock.

  • Quantity to return: These items are removed from your consignment inventory and marked for return.

The total of kept + returned cannot exceed the received quantity.

Statuses

Each incoming memo goes through three stages:

  • Received (blue): Items have arrived and are awaiting evaluation.

  • Processing (yellow): Some items have been decided, others are still pending.

  • Completed (green): All items have been evaluated — the status updates automatically when no items are left pending.

Decision summary

The detail page shows a summary card with five metrics:

  • Total quantity received

  • Pending — items not yet decided

  • Kept — items added to your regular stock

  • To return — items marked for return but not yet shipped

  • Returned — items physically sent back

Return shipments

When items are marked for return, a Create return shipment button appears. This creates a shipping label through the integrated shipping module. Once the return shipment is created, the items are marked as returned and the shipping details (tracking number, method, included items) are shown on the detail page.

Filtering

Filter the incoming memos list by:

  • Search (memo ID, supplier name, supplier reference, notes)

  • Received date and return deadline ranges

  • Supplier and storage

  • Status (received, processing, completed)

  • Flagged status