Quotes

A quote is a price proposal for a customer who is considering a purchase but has not yet confirmed. Quotes do not affect stock levels — inventory is only deducted when the quote is accepted and converted.

Creating a quote

Navigate to Sales ‣ Quotes and create a new quote. Select the customer and add the items they are interested in, along with pricing and any applicable discounts.

If the quote is for a repair, enable the Repair quote toggle on the sidebar. This switches the item form to the repair layout with repair comments and workshop assignment.

Accepting a quote

When a customer confirms, open the quote and use the status dropdown to select one of:

  • Quote accepted → Sale

  • Quote accepted → Repair

  • Quote accepted → Creation

This converts the quote into the chosen order type. The original quote ID is preserved for reference, and a new order ID is generated. Stock is deducted for product items at the moment of conversion, and any items marked as “to order” will automatically create supplier orders.

Duplicating a quote

Use Actions ‣ Duplicate quote to create a copy of an existing quote. This is useful when preparing similar proposals for different customers.

Documents

Generate a Quote PDF to send to the customer. The PDF can include a Pay now button that links to an online payment page.

See also