Transform Your Repair Workflow
From paper bags to digital tracking. Automate customer notifications, print professional labels, and never lose track of a repair again.
The Reality of Jewelry Repair Management
Traditional repair tracking methods are costing you time, money, and customer satisfaction.
Common Repair Problems
Lost Paper Bags
Repair tickets on paper bags that get lost, damaged, or misplaced. No backup when disaster strikes.
Constant Customer Calls
Customers calling daily to check repair status. Staff spending hours on the phone instead of working.
No Photo Documentation
No visual record of jewelry condition before and after repairs. Risk of disputes and liability issues.
Manual Label Printing
Handwriting labels or using basic printers. Unprofessional appearance and time-consuming process.
No Progress Tracking
No way to track repair stages or estimated completion times. Customers left in the dark.
Real Stories from Jewelers
"We were losing 2-3 hours every day just answering phone calls about repair status. Customers were frustrated, and our staff was overwhelmed."
Time Wasted
Hours spent searching for repair information and answering customer calls
Lost Revenue
Staff time spent on admin instead of sales and customer service
Customer Frustration
Poor communication leading to unhappy customers and lost business
The Gem Logic Solution
Digital repair tracking with automated communications and professional labeling. Everything you need in one system.
Digital Repair Tracking
Create repair tickets with photos, detailed descriptions, and progress tracking. Never lose a repair again.
- Photo documentation
- Progress stages
- Estimated completion dates
Automated SMS & Email
Automatic notifications to customers at every stage. Keep them informed without lifting a finger.
- Repair received confirmation
- Progress updates
- Ready for pickup notification
Professional Label Printing
Print professional labels with barcodes, repair details, and customer information. Perfect for backend logistics.
- Barcode scanning
- Repair details
- Customer information
Complete Repair Management System
Everything you need to manage repairs efficiently and keep customers happy.
Instant Lookup
Find any repair in seconds with ticket number or customer name
Mobile Access
Update repairs from anywhere with mobile app
Repair Analytics
Track repair volume, turnaround times, and profitability
Liability Protection
Photo documentation protects against disputes
The Transformation
See the difference between traditional paper-based repair tracking and modern digital workflow.
Traditional Repair Tracking
Paper Bags Everywhere
Repair tickets scattered across desk and boxes
No Organization
Difficult to find specific repairs quickly
Manual Processes
Handwritten notes and manual customer calls
Modern Repair Management
Digital Tracking
All repairs organized in one system
Instant Access
Find any repair in seconds with search
Automated Updates
SMS and email notifications to customers
The Results
Jewelers using Gem Logic's repair management system see dramatic improvements in efficiency and customer satisfaction.
80% Less Time
Spent on repair administration and customer calls
95% Happier
Customers with automated status updates
50% More
Repair volume handled with same staff
Ready to Transform Your Repair Process?
Join hundreds of jewelry businesses that have streamlined their repair management with Gem Logic.