We have clients in: United States, Canada, Mexico, United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Austria, Poland, Czech Republic, Sweden.
Our software is compatible with all regions in the world, if you are located in a country that is not listed, we are sure we can still help you with the configuration of local taxes and laws.

Gem Logic is availlable in 28 languages (English, French and Dutch are fully human translated, the other languages are translated by human and automatic translations).

We currently offer support in English, French, Dutch, Spanish, Bulgarian.

We have offices in United States and Belgium. The software was founded in Belgium.

Yes, Gem Logic is a cloud based web application and can be accessed from any device with an internet connection. Phone, tablet, laptop, desktop, etc.

We takes data security very seriously and uses industry-standard security protocols to protect your data. We make regular software updates, automated backups performed daily and we encourage our users to use the two factor authentication for sign ins.

Yes, we can help you transfer your data from your old software to Gem Logic. We have tools in the software where you can import excel files and import your data. The most difficult part is usually exporting your data from your old software in a usable format. The most important data to export are your contacts/customers, inventory/catalog, and sales/repair history. We can help with the tranfering of your data.

Yes, you can at any time export your data from Gem Logic. You can export your data in CSV, Excel and JSON format for backup puroposes or to import it in another software.

Yes, you can customize the look and feel of your invoices and certificates to match your brand, including adding your company logo, header and footer, and more.

Gem Logic is designed specifically for jewelry businesses, including retail jewelry stores, jewelry manufacturers, gemstone traders, jewelry and diamond brands, goldsmiths, workshops.

Gem Logic currently has over 200 clients, in more than 10 countries, mainly in North America, Europe, and Australia.

You can get support by contacting our support team at support@gem-logic.com or by using the chat widget in the bottom right corner of the screen.

Gem Logic began in Belgium in 2018 with a simple request: help a colleague take over his family’s jewelry shop. Very quickly, it became clear that jewelers were relying on outdated, overly complex tools that didn’t reflect how their businesses truly worked.

What started as a small favor turned into a mission to build modern, intuitive software shaped around real jewelry workflows.

Today, Gem Logic is driven by that same mission—helping jewelers streamline their operations, serve customers with confidence, and embrace digital transformation with tools designed specifically for their craft.