Opening another store? We make the second one feel like the first.
A new shop is exciting and stressful at the same time. Different counter, new staff, new printers, sometimes a different country and a different TAX rate. We mirror everything that should stay the same, adjust what should be different, and stand next to you on opening week so the day-one chaos stays low.
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How a rollout works
A focused process with one outcome: your new store opens already tied into the same workspace, the same catalog, the same customer file, and the same reporting as the rest of your shops.
Plan the new shop
We review your current setup, decide what to keep, what to localize, and what to start fresh, so the new store inherits the good habits without dragging old ones along.
We mirror and adapt
We replicate your channels, products, templates and roles into the new location, then layer the local differences: currency, tax rules, hardware, opening hours.
Open the doors
New staff trained, printers paired, stock transferred, sales ringing. We stay close during opening week so the first sale, the first repair and the first refund all go smoothly.
What we mirror, what we adapt
Gem Logic is built for multiple stores from the start, so a rollout is not a migration, it is a clean extension. Here is what carries over and where we customize.
- Product catalog, attributes, materials and pricing logic, shared across all locations
- Customer file stays unified, so a client buying in one shop is recognized in the others
- Storages and stock transfers for the new location, with per-store inventory from day one
- Sales channels per shop, with their own currency, branding, tax rules and pricing if you need them
- Roles and permissions for the new staff, scoped to the right shop
- Repair workflows that route between locations, so any shop can drop work to your central workshop
- Invoice, label and certificate templates branded per shop or shared across the chain
- Numbering schemes kept consistent across stores so accounting stays clean
- Email and SMS templates per channel, so each shop speaks in its own voice
- Hardware for the new counter: receipt printers, label printers, scales, scanners and cash drawer
- Reports consolidated across the chain, plus per-store views for each manager
We are with you during opening week
Opening day is when small things become loud. A printer that does not pair, a member of staff who forgot how to issue a refund, a quote that needs a different TAX rate. We are reachable, we know your config, and we fix things in minutes, not days.
- Live human support during opening week, in your language
- Hands-on training for the new team, on the real workflows they will use that morning
- Hardware verified on site or remotely before you turn the sign to open
- A short post-opening review to tune anything that surfaced in the first week
Beyond the new shop
A multi-store setup is also a chance to tighten the way the whole business runs. Stock visibility across locations, repairs that follow the customer wherever they walk in, consolidated reporting that finally answers which shop is actually our most profitable. We help you take advantage of it instead of just copy-pasting the old setup.
Acquiring an existing shop instead of opening from scratch? We combine the rollout with data migration so the acquired stock, customers and history end up in the same workspace as the rest of your business.
If you plan to keep growing, we work with you as a long-term partner instead of starting a new project for every store.
Ready to transform your jewelry business?
Join jewelry stores worldwide who trust Gem Logic to run their business.