# Gem Logic

> Gem Logic is a modern jewelry management platform that helps jewelers run their entire business from one place.

## About

Gem Logic is an all-in-one SaaS platform tailored specifically for the jewelry industry. It provides jewelers with the tools they need to manage inventory, process sales, track repairs, handle customer relationships, and run their business efficiently.

Website: https://www.gem-logic.com
Support Email: support@gem-logic.com
General Inquiries: info@gem-logic.com
Phone: +32 28 80 59 59

## Key Features

### Inventory Management
- Add and track jewelry products with detailed attributes (SKU, name, category, metal type, weight, gemstones)
- Organize products with categories and tags
- Automatic stock tracking (decreases on sale, increases on receiving)
- Low stock alerts and notifications
- Bulk import via CSV
- Product images and documentation

### Sales and Point of Sale
- Process sales with barcode scanning or search
- Multiple payment methods: cash, card, bank transfer, split payments
- Automatic change calculation
- Professional PDF invoices with company branding
- Print or email receipts
- Discounts: percentage, fixed amount, per-item, loyalty discounts
- Returns and refunds with automatic stock adjustment

### Repairs Management
- Create and track repair jobs from intake to delivery
- Repair statuses: Received, Quoted, Approved, In Progress, Completed, Delivered
- Generate repair tickets with barcodes
- Customer notifications via email and SMS
- Quote approval workflow
- Complete repair history linked to customer profiles

### Contacts and CRM
- Customer profiles with complete purchase and repair history
- Contact information: name, email, phone, address, notes, tags
- Customer segmentation: VIP, wholesale, repair customers, new customers
- Communication tracking: emails, SMS, internal notes
- Privacy compliance: data export, deletion, consent tracking

### Additional Modules
- Offers and quotes
- Logistics and shipping
- Entrusts (consignment)
- Certificates
- Basic accounting
- File management
- Tasks and time sheets
- Prospecting
- Email integration
- Calendar and scheduling
- Gift cards

## Platform Characteristics

- Cloud-based: Access from anywhere, on any device
- On-premise option: Self-hosted deployment available for data control
- E-commerce: Integrated webshop and marketplace connections
- Multi-user: Role-based permissions for team members
- Multi-language: Available in English, French, Dutch, Spanish, and more
- Hardware support: Receipt printers, barcode scanners, payment terminals
- Enterprise security: Automatic backups and data protection
- GDPR compliant

## Getting Started

1. Visit gem-logic.com and click "Try Gem Logic now"
2. Create an account with email and password
3. Fill in business details
4. Workspace ready in minutes
5. 14-day free trial available

## Target Audience

Gem Logic is designed for:
- Independent jewelry stores
- Jewelry repair shops
- Watch retailers
- Jewelry wholesalers
- Multi-location jewelry businesses

## Technical Information

- Web-based application
- Modern responsive interface
- API available for integrations
- CSV import/export capabilities
- PDF generation for invoices, receipts, and certificates

## Documentation

Full documentation is available at the following pages:

- Getting Started: https://www.gem-logic.com/docs/getting-started
- Managing Inventory: https://www.gem-logic.com/docs/managing-inventory
- Repairs: https://www.gem-logic.com/docs/repairs
- Sales and Invoices: https://www.gem-logic.com/docs/sales-and-invoices
- Contacts and CRM: https://www.gem-logic.com/docs/contacts-and-crm
- Customer Purchases: https://www.gem-logic.com/docs/customer-purchases

## Optional

For LLMs that support extended context, the full documentation is also available in markdown format:

- https://www.gem-logic.com/docs/getting-started.md
- https://www.gem-logic.com/docs/managing-inventory.md
- https://www.gem-logic.com/docs/repairs.md
- https://www.gem-logic.com/docs/sales-and-invoices.md
- https://www.gem-logic.com/docs/contacts-and-crm.md
- https://www.gem-logic.com/docs/customer-purchases.md