Every document, attached to where it belongs
Lab reports, supplier certificates, ID copies, signed quotes, repair photos, insurance forms: they all need to live somewhere. Gem Logic attaches them to the customer, the product or the order they belong to, instead of an inbox you will forget to search.
Attach it once, find it forever
Every record in Gem Logic has a document area. Drop a file in, and it lives with that record from then on, with whoever needs it, wherever they work.
Customers, products, orders, repairs, quotes, suppliers: every record accepts PDFs, images, Word files and spreadsheets. The file lives with the record forever after.
Group files into folders, nest them if you like, and star the important ones so they surface first. Certificates here, photos there, contracts in their own place.
PDFs, Word, Excel, images and plain text open right where they are. No downloading to a desktop folder first, no guessing what scan-final-v2.pdf contains.
The certificate is right there when the customer asks
Somebody at the counter asks for the lab report. You open the product, click the starred PDF, and the preview shows the details immediately, ready to print or share.
Lab PDFs attach to the piece they describe. Pair them with Gem Logic certificates you issue yourself, and the full paper trail of a stone is one click from the product.
ID copies and signed forms required for buy-back and consignment live on the customer record, so the paperwork is ready the moment you need to prove it exists.
Before and after pictures on the repair record show exactly how the piece came in and how it left. When a customer questions a scratch, the answer is a photo, not an argument.
The kinds of files jewelers stop losing
Six categories cover most of what used to live in inboxes, shared drives and desk drawers. Each one attaches to a different kind of record.
GIA and other lab PDFs attached to the product, ready to show or share with the customer at the counter.
Invoices, packing slips and quality sheets attached to the supplier order they arrived with.
Required for buy-back and consignment compliance, stored against the contact they identify.
Before and after pictures stored on the repair record, so condition disputes are easy to settle.
Appraisals and policies kept against the customer, ready when an insurer or a new appraisal asks for them.
The signed PDF lives next to the order, with a clear trail of who signed what and when.
How long does finding one PDF take you today?
Inbox, shared drive, WhatsApp thread, desk drawer. When a certificate lives in four possible places, every customer question costs minutes. When it lives on the product, the answer is one search away.
Stop searching three drives for one PDF
Files belong with the records they describe. Book a demo and we will show you how Gem Logic attaches certificates, photos and contracts to the products, customers and orders you already have.