Frequently Asked Questions
Everything you need to know about Gem Logic. Can't find the answer you're looking for? Contact our support team.
Gem Logic is availlable in 28 languages (English, French and Dutch are fully human translated, the other languages are translated by human and automatic translations).
We currently offer support in English, French, Dutch, Spanish, Bulgarian.
Gem Logic has offices in United States and Belgium.
Yes, Gem Logic is a cloud based web application and can be accessed from any device with an internet connection. Phone, tablet, laptop, desktop, etc.
Gem Logic takes data security very seriously and uses industry-standard security protocols to protect your data. We make regular software updates, automated backups performed daily and we encourage our users to use the two factor authentication for sign ins.
Yes, you can at any time export your data from Gem Logic. You can export your data in CSV, Excel and JSON format for backup puroposes or to import it in another software.
Yes, you can customize the look and feel of your invoices and certificates to match your brand, including adding your company logo, header and footer, and more.
Gem Logic is designed specifically for jewelry businesses, including retail jewelry stores, jewelry manufacturers, gemstone traders, jewelry and diamond brands, goldsmiths, workshops.
Gem Logic currently has over 200 clients, in more than 10 countries, mainly in North America, Europe, and Australia.
You can get support by contacting our support team at support@gem-logic.com or by using the chat widget in the bottom right corner of the screen.
Gem Logic was created by Thomas De Bonnet, who is a developer with a background in the jewelery business.
Still have questions? We're here to help.
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