A team in the room, not just software.
Partner is our most hands-on plan. You get a dedicated team that learns your shop, sets goals with you, and rolls up their sleeves to hit them. We bring what we've learned from hundreds of jewelers. You bring the ambition.
A steady rhythm, not a one-off project.
From day one you have a plan and a team behind it. This is the cadence you can count on, every year you're with us.
We set Gem Logic up around your shop, move your data and stock across, and get your team confident. You don't do this part alone.
A short working call to unblock whatever's in the way, tune the system, and keep momentum between the bigger reviews.
We sit down with your numbers, agree what's working and what isn't, and set the goals and playbook for the next three months.
On site at your shop or at our offices: the year ahead, growth bets, new locations, hiring, and the role we play in all of it.
People who know your name, not a ticket number.
Partner is really about access. You get the people who built the platform on your side, ready when you need them.
One point of contact who knows your shop, your goals and your setup inside out.
For the bigger calls: the roadmap, growth bets, and the decisions that really matter.
Your questions jump the queue, with guaranteed response times when it counts.
We don't just advise. We do the work with you.
You keep the same fast, human day-to-day support every jeweler gets. Partner is the layer on top, where we get hands-on.
Need a new workflow, till or location configured? We build it for you, not a help article.
Built around the metrics that matter to your business, not the generic ones.
When something specific to you needs building, you move ahead of the queue.
Onboarding for new hires and refreshers for the floor, whenever you need it.
The moves that work across hundreds of jewelers, adapted to your market and your shop.
Opening another shop, acquiring a competitor, launching a collection. We plan it with you.
On site at your shop or at our offices, whichever suits you best.
Structured time with a senior member of our team, on your goals and your numbers.
Your priorities weigh heavily when we plan the next quarter of Gem Logic.
Everything in Gem Logic, plus us in the room.
Every plan gives you the full platform. Partner adds the team, the meetings and the hands-on help. It's the top of our pricing, built for shops that want a partner rather than a vendor.
We only take on a handful of shops.
Partner works when both sides put something in. It isn't for everyone, and that's fine: Essential and Growth give you the full Gem Logic platform either way.
Where do you want the shop to be in a year?
Tell us that, and we'll tell you honestly whether the Partner plan is the right way to get there.