Gem Logic, configured for how your shop actually works
Every jewelry shop is different. Different repair flow, different numbering, different VAT, different hardware on the counter. We sit down with you, learn how your shop runs, and configure Gem Logic to match. By the time you go live, the system feels like it was built for your team.
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How setup works
A short, structured process that turns a generic ERP into your shop's system. We have done this with hundreds of jewelers, and it gets you operational fast.
Discovery call
We map out your products, your repair stages, your team, your stores, and the hardware on your counter, so we know exactly what to configure.
We configure for you
Workflows, numbering, taxes, currencies, roles, customer-facing templates and integrations. Set up correctly the first time, by people who know jewelry.
You go live, fully ready
Staff trained, printers paired, repairs flowing, sales ringing. Gem Logic is operational from day one, not three months later.
What we configure for you
There is a lot more to a jewelry ERP than turning it on. These are the pieces we tune to your shop during onboarding, so the system feels native from the first sale.
- Product catalog: categories, attributes, materials, weights, hallmarks, stones
- Numbering schemes for invoices, repair tickets, quotes and certificates
- Repair workflows and statuses that match your intake, workshop and pickup process
- Custom creation pipeline from quote to design to production to delivery
- VAT and tax rules, currencies and live metal price feeds
- Roles and permissions for sales staff, workshop, managers and owners
- Invoice, quote, repair receipt, label and certificate templates branded for your shop
- Email and SMS templates for repair status updates, ready-for-pickup and follow-ups
- Sales channels and stores with their own currency, taxes and pricing rules
- Hardware: receipt printers, label printers, scales, scanners and cash drawers, paired and tested
- Integrations: accounting, payment terminals, WooCommerce or your Gem Logic website
Built around your real workflow
A small repair workshop, a high-end retailer with three stores, and a designer who sells custom pieces all use Gem Logic, but their setups look very different. We adapt the system to your shop, not the other way around.
That means your repair tickets follow the stages your bench actually uses, your invoices and labels carry your branding, your staff only see the parts of Gem Logic that matter to their role, and your numbering picks up where your old system left off.
Coming from another system? Setup runs hand in hand with data migration so your products, contacts and history land in the right places from the start.
Setup is day one, not the finish line
Your shop will keep evolving. New product lines, a second location, a new repair partner, a different sales tax rule. As things change, we adjust the configuration with you, no extra project, no separate consultant.
- Live human support in your language, by people who know jewelry
- Ongoing tuning of workflows, templates and roles as your shop grows
- A long-term partnership, not a hand-off after onboarding
Ready to transform your jewelry business?
Join jewelry stores worldwide who trust Gem Logic to run their business.