Configured for how your shop actually works.
Every jewelry shop is different: different repair flow, different numbering, different VAT, different hardware on the counter. We sit down with you, learn how your shop runs, and configure Gem Logic to match. By go-live, it feels like it was built for your team.
A short, structured process, not a three-month project.
We've done this with hundreds of jewelers. It turns a generic system into your shop's system, fast.
We map your products, repair stages, team, stores and the hardware on your counter, so we know exactly what to configure.
Workflows, numbering, taxes, currencies, roles, customer-facing templates and integrations, set up right the first time, by people who know jewelry.
Staff trained, printers paired, repairs flowing, sales ringing. Gem Logic is operational from day one, not three months later.
The pieces we tune to your shop.
There's more to a jewelry ERP than turning it on. All of this is dialed in during onboarding, so the system feels native from the first sale.
Categories, attributes, materials, weights, hallmarks, stones.
Invoices, repair tickets, quotes and certificates, picking up where your old system left off.
Stages and statuses that match your intake, workshop and pickup process.
Quote → design → production → delivery, tracked end to end.
Your tax rules and currencies, plus live metal price feeds.
Sales staff, workshop, managers, owners, each sees only what matters to them.
Invoices, quotes, repair receipts, labels and certificates, branded for your shop.
Repair status updates, ready-for-pickup and follow-ups, in your tone of voice.
Each location with its own currency, taxes and pricing rules.
Receipt printers, label printers, scales, scanners, cash drawers, paired and tested.
Accounting, payment terminals, WooCommerce or your Gem Logic website.
If it's part of how you work, we'll configure it, or build it.
Same platform. Three very different setups.
We adapt the system to your shop, not the other way around.
Tickets follow the stages the bench actually uses, from intake to pickup.
Staff see their store; the owner sees the whole group roll up.
Every commission tracked from sketch to handover.
Setup is day one, not the finish line.
New product lines, a second location, a different tax rule: as your shop evolves, we adjust the configuration with you. No extra project, no separate consultant.
Go live ready on day one.
Tell us how your shop works and we'll show you Gem Logic configured for it, live on a call.