Services · Multi-store rollout

Your second shop, running like your first.

New counter, new staff, new printers, sometimes a new country and a new tax rate. We mirror everything that should stay the same, adapt what has to be different, and stand next to you on opening week.

An extension, not a migration We're there on opening day
Rollout · store 2
Ghent · from Antwerp
Opens Friday
Inherited from Antwerp
Product catalog4,182 items · shared
Customer fileOne file, both shops
Repair workflow6 stages · routes to Antwerp bench
NumberingChain-wide · accounting stays clean
Local to Ghent
Storage & stockOwn inventory · 214 transferred in
Staff & roles3 new accounts · scoped to Ghent
Hardware2 printers · scale · terminal
Opening hoursClosed Mondays
Training Thursday
How a rollout works

The new shop opens inside the workspace you already run.

Same catalog, same customer file, same reporting as the rest of your shops, from the first sale.

1
Plan the new shop

We review your current setup and decide what to keep, what to localise and what to start fresh, so the new store inherits the good habits without dragging old ones along.

2
We mirror, then adapt

Channels, products, templates and roles replicate into the new location. Then we layer the local differences: currency, tax rules, hardware, opening hours.

3
Open the doors

Staff trained, printers paired, stock transferred, sales ringing. We stay close so the first sale, the first repair and the first refund all go smoothly.

What we mirror, what we adapt

A rollout isn't a migration. It's a clean extension.

Gem Logic is built for multiple stores from the start. Here's exactly what carries over, and where each shop stays its own.

Mirrored across the chain
Set once, identical everywhere
Product catalog
Attributes, materials and pricing logic, shared by every location.
Customer file
Stays unified, so a client buying in one shop is recognised in the others.
Route between locations, so any shop can drop work to your central workshop.
Numbering schemes
Consistent across stores, so accounting stays clean.
Chain-wide numbers, plus a per-store view for each manager.
Local to each shop
Adapted per location during rollout
Its own inventory from day one, with transfers between shops.
Sales channel settings
Currency, branding, tax rules and pricing, per shop if you need them.
New staff accounts scoped to the right shop, nothing more.
Receipt and label printers, scales, scanners, cash drawer, paired and tested.
Invoices, labels, certificates, email and SMS, branded per shop or shared.
Opening week

Opening day is when small things get loud.

A printer that won't pair. A new hire who forgot how to issue a refund. A quote that needs a different tax rate. We're reachable, we know your configuration, and we fix things in minutes, not days.

Live human support all week
In your language, from the people who configured your shops. No ticket queue on the busiest day of your year.
Hands-on training for the new team
On the real workflows they'll use that morning, not a generic walkthrough.
Hardware verified before you open
On site or remotely, every printer, scale and terminal tested before the sign turns to open.
A post-opening review
A short session a week in, to tune anything the first days surfaced.
Beyond the new shop

Two shops let you ask better questions.

A multi-store setup is a chance to tighten how the whole business runs, not just to copy-paste the old configuration into a new address.

Stock visible across locations

A piece sitting in the wrong shop is no longer invisible: find it, transfer it, sell it.

Repairs follow the customer

Dropped off in one shop, collected in another. The ticket doesn't care which door they used.

An answer to "which shop earns most"

Consolidated reporting that compares locations honestly, margin included.

Acquiring a shop instead of opening one? We combine the rollout with data migration, so the acquired stock, customers and history land in the same workspace.
Planning shop three and four? We work with you as a long-term partner instead of starting a new project for every store.

When do you open?

Tell us the date and what's different about the new location. We'll map the rollout backwards from opening day.

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