Right now, $ 18,400 of your stock is sitting in someone else's safe.
It's yours, it isn't paid for, and you can't sell it. A memo is the one thing in a jewelry business that sits in two places at once, on your books and in a trade client's showcase, and it's where stock figures quietly stop being true.
Stock you own, can't sell, and haven't been paid for.
A sale is simple: the piece leaves, the money arrives. A memo is the awkward middle. The parcel is gone from the case but still on your balance sheet, still on your insurance, and still sellable according to your stock report, which is how the same piece gets promised to two buyers.
Run on sticky notes it works until it doesn't: a parcel nobody chased, a stocktake that won't reconcile, an insurance claim for something that was never in the building. A memo needs to be a record, not a favour you remember.
And it runs both ways: what you send out to retailers, designers and trade buyers, and what suppliers send in to you on approval. Opposite directions, same discipline.
Memo stock is held apart from owned stock in your figures, and it isn't offered on your webshop either, so what you can sell, what you're liable for, and what you own stay three separate answers.
Parcels going out. Parcels coming in.
Both are first-class here, because a shop does both in the same week and they fail in opposite ways. One risks a parcel never coming home, the other risks you counting a supplier's stock as your own. Memos that are already open come across with the rest of your data migration, so nothing in flight gets lost on the way in.
A retailer wants three of your pieces in their own window for a fortnight. A designer takes a parcel to a fair. A trade buyer needs the stones on their own bench before they commit. All of that is ordinary business, and all of it is worth doing, as long as what doesn't sell comes back.
A parcel arrives so you can show pieces you haven't bought. Sell one and you owe for it, keep one and you've bought it, and the rest goes back. Until then it sits in your safe and it is not your money, which is exactly what your stock figures need to know.
A supplier parcel is never one decision.
You buy the sapphire because it suits your case. You sell the studs before the deadline, so now you owe for them. The emerald goes back. Three lines, three different consequences, and each one has to reach the right place on its own.
Until every line has an answer the memo stays open, which is the only reliable way to remember that a supplier is still waiting on an emerald.
Nobody wants to chase a good account for a parcel.
That reluctance is where memo losses actually come from: not theft, awkwardness. A week passes, then a month, and asking gets harder the longer you leave it. So the system does the remembering, and the conversation happens on day four while it's still nothing.
Six weeks late reads differently from four days late, and it should be the first thing you see.
$ 4,100 outstanding for six weeks is a different phone call from $ 200. The list lets you make that judgement before you pick up.
Turn a due date into an automatic message, or a task on the person who knows the account.
What a memo turns into.
How much of your stock is out of the building?
Most jewelers can name the pieces but not the number. Book a demo and we'll set up both flows with your own stock: one out to a trade client, one in from a supplier.