The questions jewelers ask before switching.

Yes. Gem Logic is built for jewelers with several locations. Stock, prices, repairs, and staff are managed per store from one account, while your reporting rolls up across the whole business. Learn more about multi-store management.

Yes. Gem Logic includes a jewelry ecommerce website that stays in sync with your in-store stock, so a piece sold at the counter updates online automatically. Prefer a fully designed storefront? Our team can build it for you.

Yes, Gem Logic is a cloud based web application and can be accessed from any device with an internet connection. Phone, tablet, laptop, desktop, etc.

We takes data security very seriously and uses industry-standard security protocols to protect your data. We make regular software updates, automated backups performed daily and we encourage our users to use the two factor authentication for sign ins.

Yes, we can help you transfer your data from your old software to Gem Logic. We have tools in the software where you can import Excel files and import your data. The most difficult part is usually exporting your data from your old software in a usable format. The most important data to export are your contacts/customers, inventory/catalog, and sales/repair history. We can help with transferring your data. Learn more about data migration.

Yes, you can at any time export your data from Gem Logic. You can export your data in CSV, Excel and JSON format for backup puroposes or to import it in another software.

Yes, you can customize the look and feel of your invoices and certificates to match your brand, including adding your company logo, header, footer, and more. Read more about our invoicing features.

Gem Logic is designed specifically for jewelry businesses, including retail jewelry stores, jewelry manufacturers, gemstone traders, jewelry and diamond brands, goldsmiths, workshops.

Yes. Every repair gets its own ticket with bench notes, photos, deadlines, and automatic SMS or email updates to the customer at check-in, in progress, and ready. See how repair management keeps the whole workshop on track.

You can get support by contacting our support team at support@gem-logic.com or by using the chat widget in the bottom right corner of the screen.