Customer email, where the customer record lives

Stop bouncing between Gmail and your ERP. Connect your inbox to Gem Logic and every email is filed against the right contact, the right order, and the right repair — automatically.

Try Gem Logic
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Connect the inbox you already have

Gem Logic connects to Gmail, Microsoft 365 / Outlook, or any standard SMTP / IMAP mailbox. Multiple addresses per workspace, with one chosen as the default sender for invoices and quotes.

  • Gmail via Google OAuth
  • Microsoft 365 / Outlook via Microsoft Graph
  • Generic SMTP / IMAP for any other host
  • Multiple addresses per workspace, with a chosen default sender
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Send the right message, every time

Templates

Pre-write the messages your team sends every day — repair ready, quote attached, payment reminder — with merge variables that fill in the customer, order, and PDF links.

Scheduled send

Write the email now, send it Monday morning. Every email can carry a planned send time.

Triage rules

Auto-archive or delete messages that match a phrase in the subject, body, or sender — keep your inbox honest without writing filters in three different services.

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AI drafts that sound like you, not like a chatbot

Gembot can write the first draft, polish a sentence you wrote, or translate to your customer's language. You stay in control — the email never leaves until you approve.

  • Generate a draft from a one-line brief
  • Polish tone and grammar without losing your voice
  • Translate to the customer's language

One inbox, every customer thread in one place

Connect your existing email in minutes and run customer correspondence from where it belongs — next to the order, the repair, and the certificate.

Try Gem Logic
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