Ask for the thing we don't have yet.
A report your accountant insists on. A connector to a local marketplace. A hallmarking rule from your region. A workflow your bench has used for twenty years. Tell us: most of the time, we build it.
You describe it. We tell you straight what's feasible.
A short, transparent process with a clear scope, a clear price and a date.
Walk us through the use case. A screenshot, a screen recording, a sketch on the back of a repair envelope, all of it works. We turn it into something we can scope.
You get a straight answer: what's included, what it costs, when it ships. If it belongs in the standard product, we often build it for free.
It ships into your workspace, tested. No external plugin, no second login, no monthly invoice just to keep it alive.
From a tweaked report to a full integration.
A snapshot of the custom work we take on for jewelers. If yours isn't here, it's probably still a yes.
Your accounting software, ERP, payment terminal, marketplace or CRM.
For your accountant, your wholesaler, your board or your tax authority.
Stock, repairs, customer follow-ups and notifications, on your triggers.
Invoices, quotes, labels and certificates in your house style.
Hallmarking, margin schemes, fiscal receipts, HBJO in France.
Including WooCommerce and your Gem Logic website.
Certificates, memos, repair sub-statuses, custom QR codes.
Custom Gembot prompts and tools tuned to your shop.
Old systems, suppliers and partners with their own quirky formats, send us a sample file.
Old desktop software can't say yes. We can.
A new feature in a legacy system means a new release, a new install, a new training session, often a new invoice. Being cloud-native and built by a small team that ships weekly changes what's possible.
Our roadmap is mostly written by our customers.
Most custom requests turn out not to be one-offs. We build it for one shop, then promote it into the standard product, so the next jeweler gets it on day one.
Items out on approval, returns tracked against the client.
French hallmarking paperwork, generated instead of typed.
A compliant receipt template for the local tax regime.
Tell us the thing you've given up asking for.
Bring the workflow your last system said no to. We'll tell you honestly whether we can build it, what it costs, and when.