Their item, their price, their money. And it has to sell like anything else.
A consignment is stock you do not own, at a price you did not set, carrying money you owe from the moment it sells. Gem Logic takes the item in with signatures and an agreement, turns it into a real sellable product at the price you promised, then splits the sale and follows the payout until the customer has been paid.
Consignment stock has two owners, and only one of them is you.
Everything that makes ordinary stock simple stops being true. The cost is not what you paid, it is what you will owe. The price is not yours to move. The item can be asked for back. And the day it sells, somebody who is not in the shop is owed most of the money in the till. Four differences, and a normal inventory line gets all four wrong.
It is in your window and on your shelf, and it goes home if it does not sell. So it is memo stock in a named storage place you can walk to, not a purchase you can lose track of.
You agreed an asking price with somebody, in writing. A fixed price rule per marketplace holds it there, so no repricer quietly improves it on a Sunday.
What the piece cost you is what the customer will receive. It is recorded as the item's cost from day one, so a consignment sale never flatters the margin report.
A return-by date the customer will remember to the day. Overdue is a filter here, so the call comes from you rather than from them.
It still has to sell like everything else, or it will not sell. A consignment is a normal product with a normal SKU on the normal till, and four checkpoints across the top say where it has got to.
Five things that can only be done while they are standing there.
Intake is a five minute job that becomes an hour if any part of it is skipped: two signatures, a photograph of their identity document, a photograph of the item as it arrived, and the bank number you will need six weeks later when it sells. Gem Logic counts them off in front of you, so nobody finds the gap on payout day.
Shop and customer sign on the tablet with the item still on the counter, and the consignment agreement prints from those signatures. Nobody prints a form in order to sign it and scans it back in to keep it, which is how agreements go missing.
The document carries the item, the asking price, the terms and the return date, and the commission column can be left off the printed copy. What the customer signs is what the shop keeps, and both sides have the same piece of paper.
Photographs of the identity document attach to the consignment behind a permission, not to a shared folder four people have open. The IBAN comes from the contact record, so the regular consignor is never asked for it twice.
Somebody who wants to know what you would ask for their ring, and will think about it, gets a quote: no product, no stock, nothing in your inventory. When they come back with the ring, validating the quote creates the product, the cost, the price rule and the stock in one action.
The moment you take it in, it becomes a product you can sell.
This is the part most shops do by hand and regret: the item exists on an agreement but not in the system, so it cannot be listed, scanned or sold without somebody typing it in twice. Gem Logic creates the product behind the consignment as you take it in. The consignment number is the SKU, memo stock lands in the storage you chose, and a fixed price rule is written for every marketplace it will appear on.
Consigned goods are the one thing in the shop you cannot discount on a whim. A fixed price rule per marketplace equals the agreed price, and edits to the agreement move the rule with them.
A normal counter sale links back to the consignment on its own. Quick sell does the whole thing in one press: the order, the stock movement out of memo, the payout figure, and a notification so the rest of the shop knows the piece in the window is gone.
Because the consignor's share is the item's cost, a consignment sale reports the commission as the margin and not the sale price. A good month of consignment does not turn your reports into fiction.
A watch that has been in a drawer for nine years needs a movement service, and a chain needs a clasp. Raise a repair straight from the consignment and the work sits against the item, so the piece is not quietly on the bench for three weeks while the customer thinks it is in the window.
The payout follows what it actually sold for, not what you hoped.
Nearly every consignment argument lives in the gap between the asking price and the price a customer talked you down to. Gem Logic recomputes the consignor's share from the actual sale price the moment the sale is recorded, on the terms in the signed agreement: a percentage of the sale, or a flat fee off it, never both.
Twenty-two per cent on a watch, a flat two hundred on a plain gold chain that will not take a percentage worth having. The terms belong to the item, not to a global setting, because consignors negotiate.
The bank number is already there from the contact, and the method and date go on the record. Until the money has actually moved the consignment says Sold, which is the honest answer when the consignor rings to ask.
Settle the payout as a gift card instead of a transfer and the money never leaves. Somebody who consigned a watch they had stopped wearing walks out with a balance to spend on the case they have been looking at.
Seven states, and not one of them is typed in by hand.
The status of a consignment is worked out, never chosen from a dropdown. Mark the day it went in the window and it is for sale. Record the payment and it is paid out. Give the piece back and it is returned. That is what makes the list worth working from on a Monday: nobody can leave a sold watch sitting in For sale because they forgot to change a field.
Anything still in the shop past its return date is one click away, with the days over counted for you. Mark the consignor as notified once you have rung them, so the next person does not ring again.
What you owe consignors is a real liability sitting in your bank balance looking like profit. It is a tab at the top of the list, not something you work out at the end of the quarter.
Handing the piece back writes the memo stock out with a movement against it, so the shelf and the safe agree. Every step, including the ones that did not work out, lands in the record's history with a name and a date on it.
Consignment touches the till, the stock room and the bench.
How much do you owe consignors this morning?
If the answer is in a folder of signed agreements and somebody's memory, book a demo. We will set your commission terms with you and take one item in end to end on a tablet, at your own counter.