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Av. Winston Churchill, 42
1330 Rixensart

+32 2 880 59 59

Frequently asked questions

Can I access my data from anywhere?

Yes, you can access your data from anywhere with an internet connection through our cloud-based solution.

Who created Gem Logic?

Gem Logic was created by a team led by a developer who has a background in the jewelry business and wanted to help automate the day-to-day operations of jewelry businesses.

What type of jewelry businesses does Gem Logic support?

Gem Logic is designed specifically for jewelry businesses, including retail jewelry stores, jewelry manufacturers, gemstone traders, jewelry and diamond brands, goldsmiths, workshops.

What is Gem Logic?

Gem Logic is a complete, all-in-one software solution designed specifically for the jewelry industry.

What are the costs associated with using Gem Logic?

Gem Logic offers flexible pricing plans based on the number of users. You can view our plans and pricing on here: <a href="https://www.gem-logic.com/pricing">pricing</a>. If you're a large enterprise with more than 15 employees, please feel free to contact us for custom pricing options.

How user-friendly is Gem Logic?

Gem Logic is designed to be user-friendly and intuitive, so you can get started quickly and easily without needing any prior experience with similar software.

How can I get started with Gem Logic?

To get started with Gem Logic, simply sign up for a 30 days free trial or contact us to schedule a demo.

How secure is my data with Gem Logic?

Gem Logic takes data security very seriously and uses industry-standard security protocols to protect your data. We make regular software updates, automated backups performed daily and we encourage our users to use the two factor authentication for sign ins.

How does Gem Logic differ from other software solutions?

Gem Logic is designed specifically for the jewelry business and includes a comprehensive set of features that are tailored to meet the unique needs of jewelry businesses. This is different from other software solutions that may only offer a limited set of features or that are not specifically designed for the jewelry business.

What does Gem Logic offer?

Gem Logic offers a range of tools and features, including stock management, CRM, accounting, repair management, automated emails, orders and invoices, and certificate generation.

Is there a limit to the number of users for Gem Logic?

No, there is no limit to the number of users for Gem Logic. You can add as many users as your company needs. You can choose your plan according to the size of your company and add users at an additional cost per month.

Does Gem Logic support multiple languages?

Yes, Gem Logic supports multiple languages to accommodate the needs of international jewelry businesses. The following languages are available: English, French, Dutch, Spanish. More languages are currently being developed and are coming soon.

Can I customize the invoices and certificates in Gem Logic?

Yes, you can customize the look and feel of your invoices and certificates to match your brand, including adding your company logo, header and footer, and more.

How does Gem Logic help with stock management?

Gem Logic's stock management feature allows you to easily keep track of your inventory levels, view stock reports, and manage purchasing and sales.