Hi, we are Gem Logic
We are a dedicated team building modern jewelry management software. We work hand in hand with jewelers around the world to make their daily operations simpler, faster, and more enjoyable.
We are the people you talk to. When you reach out for support, training, or a new feature request, you are speaking directly to the team that designs and builds Gem Logic.
Thomas De Bonnet
Founder
Thomas started Gem Logic after years of working closely with jewelry stores and seeing how outdated their tools were. He leads the product direction and still talks to jewelers every week.
Ilario Nenzi
Support, Onboarding & Engineering
Ilario is the friendly voice on the other end of the line. He onboards new jewelers, handles day-to-day support, and ships the engineering improvements that come straight out of those conversations.
Kristiana Stoyanova
Product, Design & e-commerce
Kristiana shapes how Gem Logic looks and feels. She turns jeweler feedback into clean, intuitive screens, making sure every workflow is fast and pleasant to use.
Khai Ly
Marketing & Sales
Khai is usually the first person jewelers meet. He runs our marketing, gives demos, and shows stores exactly how Gem Logic can help them grow.
Our story
Gem Logic was created to solve a clear challenge in the jewelry industry: the lack of modern, intuitive, and reliable software designed for the way jewelers truly work.
For years, jewelry businesses have had to rely on outdated systems, fragmented tools, and clunky Windows-based desktop software that does not reflect the way modern stores operate. The industry needed a solution built with precision, simplicity, and real operational insight.
What began as a focused initiative to streamline one store's operations evolved into a much larger vision: to deliver a new standard of technology for jewelry professionals.
Today, Gem Logic is a cloud-based jewelry management platform used by jewelers of every size, from single-location stores to multi-shop groups. We support everything from repairs and sales to stock, CRM, and daily operations.
What we do
We build the software that runs your jewelry store, and we stay involved long after you sign up. We are your digital partner: we make sure your team is trained, your hardware works, and your store keeps running smoothly.
We build the product
One platform for sales, stock, customers, invoicing, and repairs. Designed for jewelers, by people who know jewelers.
We train your team
Onboarding, day-to-day support, and ongoing training. We do not hand you a manual and walk away, we stay close and make sure your team is comfortable.
We set up your hardware
Receipt printers, label printers, barcode scanners, cash drawers. We supply and configure the hardware so it just works on day one.
We migrate your data
Switching from old software is the scariest part. We migrate your contacts, products, and history for you, so nothing gets left behind.
What we believe in
A small set of values guides every decision we make about the product and the way we work with jewelers.
Trust
We are your digital partner. A team you can trust to keep your business running smoothly, clearly, and ready to grow with you.
Your data is yours
Your data is yours, always. We will never lock you in, and we take every measure to keep our software and your information secure.
Always improving
Send us your ideas and we build them, no extra charges. Your feedback directly shapes the future of the software.
The whole crew
That is us. A close-knit team, building software we are proud of for jewelers we genuinely care about.
Want to meet us?
Book a demo and we will walk you through Gem Logic live. No pressure, no script, just a real conversation about your store.