Run your jewelry business from one place.
Cut admin in half, catch every repair on time, and know your margin to the gram. Built for jewelers, by jewelers.
How the pieces fit together
Every module talks to the next. Sell a piece, the stock drops, the customer card updates, and the books are ready for your accountant.
From drop-off to pickup. Every step on one ticket.
Bench notes, before/after photos, customer SMS updates, and a clear deadline. No more sticky notes pinned to envelopes.
- Auto-SMS at check-in, in-progress, and ready
- Photo trail for every state change
- Bench loads visible to whole team
Clasp replacement · tennis bracelet
L. Okafor · due Fri 22 May
"Hi Lena, your bracelet is ready, see you Friday."
Every stone tagged, weighed, traced.
Photos, certificates, provenance, and live precious-metal pricing. Audits go from a week to an afternoon.
- GIA / IGI certificate scanning & lookup
- Gold, silver, platinum, palladium · live
- Full photo trail per piece
Diamond · 1.04 ct · VS1 · F
GIA 2185902347 · purchased 12 Mar 2025
Carat
1.04 ct
Cost · live
€ 3,820 ↑ 2.4%
Every visit feels like the second time.
Birthdays, anniversaries, ring sizes, partner's preferences. Your customer arrives, your team already knows what to suggest.
- Purchase history, sizes, allergies, preferences
- Automatic anniversary & birthday reminders
- Linked partner / household profiles
Lena Okafor
Member since 2023 · 14 purchases · € 12,480 lifetime
Ring size
54 EU · 6.75 US
Birthday
14 March · in 6 days
Prefers
White gold · solitaires
Last visit
Repair · 18 Feb
Suggested follow-up: birthday card · solitaire collection
Plus everything else you need to run the shop.
16 modules total. Use what you need, hide the rest. Everything stays connected.
Daily operations
Products & catalog
Money & documents
Built for the jewelry industry, not adapted from generic software
Gem Logic is a modern jewelry management platform that replaces spreadsheets, outdated desktop programs, and disconnected tools with one system that handles everything.
Every feature is designed around how jewelers actually work: tracking precious metals by karat, managing gemstone details, handling consignments, processing repairs, and serving customers.
- Cloud-based - access your business from anywhere, on any device
- All-in-one - sales, inventory, repairs, CRM, accounting in one place
- Dedicated support - we set up your system, train your staff, and stay with you
- Secure and reliable - daily backups, two-factor auth, on-premise option available
See it in action
Sell smarter with integrated checkout
Process sales, create invoices, handle receipts, and connect payment terminals. Everything flows together so you can focus on your customers, not your paperwork.
- Fast checkout with barcode scanning
- Professional invoices and receipts
- Integrated payment terminal support
We switched from an outdated desktop system to Gem Logic and the difference is night and day. We can finally check our inventory from home, our staff was trained in a day, and the support team actually understands the jewelry business.
Maxime Vander Avort
Juwelen Vander Avort
How getting started works
We have got you covered
Our team will guide you through every step of the setup process. We have helped hundreds of jewelers successfully transition to Gem Logic, and we will make sure your business is running smoothly.
Onboarding call
30 minutes
Schedule a call with our team to discuss your needs and plan your setup.
Schedule callSystem configuration
We handle this for you
We'll configure your printers, business details, and customize the system for your workflow.
Training and onboarding
For your entire team
We'll train you and your staff on how to use Gem Logic effectively.
All your hardware, handled.
Jewelry labels, printers, payment terminals, ... Gem Logic sets it up, and keeps it working.
We manage it all so you never deal with hardware headaches again.
About Gem Logic
Gem Logic was created to solve a clear industry problem: jewelry businesses lacked modern, reliable, and efficient software. Most tools on the market are outdated, fragmented, or too complex for day-to-day operations.
We set out to build a new standard. A platform designed specifically for the jewelry sector. Simple to use, powerful in capability, and aligned with the real workflows of stores, ateliers, brands, and manufacturers.
Today, Gem Logic is trusted by jewelry professionals who rely on our technology to run repairs, sales, stock, and customer relationships with clarity and confidence.
Frequently asked questions
We have clients in: United States, Canada, Mexico, United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Austria, Poland, Czech Republic, Sweden.
Our software is compatible with all regions in the world, if you are located in a country that is not listed, we are sure we can still help you with the configuration of local taxes and laws.
Gem Logic is availlable in 28 languages (English, French and Dutch are fully human translated, the other languages are translated by human and automatic translations).
We currently offer support in English, French, Dutch, Spanish, Bulgarian.
Yes, Gem Logic is a cloud based web application and can be accessed from any device with an internet connection. Phone, tablet, laptop, desktop, etc.
We takes data security very seriously and uses industry-standard security protocols to protect your data. We make regular software updates, automated backups performed daily and we encourage our users to use the two factor authentication for sign ins.
Yes, we can help you transfer your data from your old software to Gem Logic. We have tools in the software where you can import Excel files and import your data. The most difficult part is usually exporting your data from your old software in a usable format. The most important data to export are your contacts/customers, inventory/catalog, and sales/repair history. We can help with transferring your data. Learn more about data migration.
Yes, you can at any time export your data from Gem Logic. You can export your data in CSV, Excel and JSON format for backup puroposes or to import it in another software.
Yes, you can customize the look and feel of your invoices and certificates to match your brand, including adding your company logo, header, footer, and more. Read more about our invoicing features.
Gem Logic is designed specifically for jewelry businesses, including retail jewelry stores, jewelry manufacturers, gemstone traders, jewelry and diamond brands, goldsmiths, workshops.
Gem Logic currently has over 200 clients, in more than 10 countries, mainly in North America, Europe, and Australia.
You can get support by contacting our support team at support@gem-logic.com or by using the chat widget in the bottom right corner of the screen.
Ready to transform your jewelry business?
Join jewelry stores worldwide who trust Gem Logic to run their business.